Frequently asked questions

Find out how communities, membership and viewing passwords work, plus answers about your account and privacy.

Public posters

Can I open a public poster without an account?

Yes. Anyone with a public poster share link can open it without signing in. Opening the link does not make you a member of the poster’s community.

If the poster has a viewing password, you must enter it. If its community has a viewing password, you must enter that too.

Communities and sharing

How do poster sharing and community access differ?

Allow public posters lets members make posters public and share individual poster links. This setting does not grant access to the community.

Personal communities can be Public or Private. Group communities also offer Open access. The three access settings are: Public, Open, and Private.

Public communities let signed-in visitors with the direct link browse public posters. Joining a personal community requires an invitation or code. Open communities let group members find, open, and join them. Private communities are hidden from unjoined group members. Invited members and group owners or admins can open them.

With an active paid plan, the community owner can add a password to protect public poster links. For Public communities, the password protects the community page too. Community members do not need the community password.

Who can view a Public group community?

You must sign in to open a Public group community with its direct link. You do not need to be a group member. Group members can join directly. Opening or favoriting the community does not join it.

A public poster’s share link can also be opened without signing in. If the community has a viewing password, non-members must enter it to view the community’s posters.

How do community and poster viewing passwords work?

The community owner can add a viewing password with an active paid plan. Non-members must enter it to view the community’s posters, including through an individual public poster link.

Signed-in community members and the community owner do not need the community password. Entering the password does not make a visitor a member or give access to community-only posters.

A poster can also have its own password. Anyone opening that poster must enter it, including community members. The poster owner and community owner can open it without that password.

Why do other posters appear below a poster?

When you can access a community, other permitted posters from that community appear below its posters. This lets you explore more work from the same community.

For a standalone or restricted group community, a public poster’s share link opens the poster by itself for a visitor without community access. Non-members cannot browse the community page or related posters unless the group access rules permit it.

Each poster keeps its own viewing permissions and password settings.

What can community members see?

When you sign in as a community member, you can see both public posters and posters shared with the community. They appear on the community page and below posters from that community.

Posters marked Only me remain private. A separate poster password still applies to members.

Accounts and privacy

Are you compliant with COPPA / CCPA / FERPA / SOPIPA / GDPR?

We do not sell personal data or share it with other companies for their own use. We use service providers to operate Canvastera, as described in our Privacy policy. Personal data is not publicly displayed, and also you have a choice to create an account without providing an email address.

We are an EU based company, fully compliant with EU laws such as GDPR and other relevant regulations.

At present, we do not hold certification for compliance with US laws like FERPA, but we are dedicated to comply with the policies to create a secure space for everyone's protection and well-being.

We are strongly committed to create safe space for children as they navigate through a secured environment.

For more detailed information read our Privacy policy.

Are you associated with Glogster?

No, we are not associated with Glogster Inc. Only our founding members were in the original team behind Glogster. Read our story for more.

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During beta, features other than password protection remain available without payment. Password protection for posters and Communities requires an active paid plan.